Return and Refund Policy
30-Day Return Window
Items can be returned within 30 days of delivery for a full refund or exchange.
Return Conditions
- Items must be unused and in original condition
- Original packaging required
- Include order number and reason for return
Return Process
- Contact us at hello@dailypantry.com or (+84) 1800 68 68
- Receive return authorization and prepaid shipping label
- Package item securely and ship back to us
- Refund processed within 5-7 business days of receipt
Non-Returnable Items
- Personalized or custom items
- Items damaged by misuse
- Items returned after 30 days
REFUND POLICY
Refund Timeline
Refunds are processed within 5-7 business days after we receive your returned item.
Refund Method
- Original payment method used for purchase
- Shipping costs are non-refundable unless item was defective
- Return shipping is free with our prepaid label
Damaged or Defective Items
- Contact us immediately upon receipt
- Full refund including original shipping costs
- We'll provide prepaid return label
Processing Time
- Credit cards: 3-5 business days
- PayPal: 1-2 business days
- Bank transfers: 5-10 business days