frequently asked questions
What types of kitchen utensils do you carry?
We offer four main collections: Chef's Collection (professional-grade tools), Kitchen Fundamentals (everyday essentials), Culinary Craft (baking and specialty tools), and Home Kitchen Pro (storage and organization). Each collection is carefully curated for quality and functionality.
Do you offer free shipping?
Yes! We provide free shipping on all orders over $50. Orders are dispatched the same day when placed before 2 PM, with delivery typically within 2-3 business days.
What is your return policy?
We offer a 30-day return policy on all items. Products must be in original condition with packaging. Simply contact us to initiate a return - we'll provide a prepaid shipping label for your convenience.
Are your products dishwasher safe?
Most of our utensils are dishwasher safe, but we recommend checking individual product descriptions. Items like wooden cutting boards and cast iron cookware require hand washing to maintain their quality and longevity.
Do you provide cooking tips or guidance on using the utensils?
Absolutely! Our team offers expert advice on choosing the right tools for your cooking needs. Contact us via phone, email, or visit our showroom for personalized recommendations and cooking tips.